Kelburn Castle and Country Centre – Job Vacancy

Role: Office Assistant (Seasonal)

Start Date: ASAP – 31st October

Application deadline: Until position is filled

Start date: ASAP

Salary: Minimum wage


Role description:

Kelburn Castle and Country Centre require an competent clerical assistant to support its daily operations.  Kelburn is an exciting visitor attraction set on a beautiful wooded estate in Fairlie, Ayrshire.  Reporting directly to the office manager and senior management, this position will play a vital role in creating an efficient and professional working environment at Kelburn.  


You will play a key role in the efficient running of the office and ensuring we deliver an exceptional customer experience to both visitors and internal employees alike.  You must be highly organised and able to just get things done in a fast paced environment. 


This is a seasonal full-time position, based on 4-5 days a week with flexible hours and working weekends. The business operates 7 days a week. Position effective ASAP – 31st October.

Specific duties include:

  • Supporting the Office Manager in creating an organised and professional work environment for the Estate employees
  • Learning and implementing procedures to ensure the smooth running of all front of house tasks
  • Greeting visitors and providing information about the estate
  • Operating offline and online ticketing and booking systems and being up to date with daily reservations.
  • General administration tasks including cash handling, daily accounts, filing and answering incoming phone calls regarding the estate’s activities
  • An element of PA work including personal correspondence
  • Ensure the building is kept tidy at all times, working with all members of staff in a friendly but firm manner



Desired skills / experience:

  • Experience working in a similar role
  • Strong time management and organisation skills, with the ability to manage a high workload at peak times
  • Ability to manage multiple activities under tight time constraints in a calm manner
  • Excellent communication skills with customers and staff, both verbal and written
  • Competent IT skills including email, Microsoft Office and Excel

·         Prior use of online operating systems and booking systems

  • Able to operate a till and complete a daily financial review / report
  • Must be willing to turn your hand to anything, from dealing with visitors to completing daily administrative tasks
  • Superb customer service
  • Trustworthy and uses discretion when handling confidential information.

·         Focused, self-motivated and approachable.

Application method:

Please submit your CV and a covering letter to

Joanna Turner

Country Centre Manager

Post: Kelburn Country Centre, Fairlie, KA29 0BE 



Other information:

Hours: Varied due to low and peak season - will range from 25 – 40 hours per week.

Salary: You will be a casual worker completing monthly time sheets with an hourly rate based on national minimum wage.

Seasonal Office Assistant

Buy Tickets Now

Click here for the Trail Run

Click here for the Halloween Haunted Forest




Child (Peak Ticket)

Child Tickets £7.00

Adult (Peak Ticket)

Adult Tickets £9.00

OAP (Peak Ticket)

Concession Tickets £7.00

Family (Peak Ticket)

(2 Adults and up to 3 Children)
Family Tickets £30.00


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  • 25th March - 17th April
  • 30th April - 2nd May
  • 6th July - 28th August
  • 24th September - 26th September
  • 8th October - 16th October





Child (Off-Peak Ticket)

Child Tickets £4.00

Adult (Off-Peak Ticket)

Adult Tickets £5.00

OAP (Off-Peak Ticket)

Concession Tickets £4.00


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  • 18th April - 29th April
  • 3rd May - 26th May
  • 31st May - 28th June
  • 29th August - 23rd September
  • 27th September - 7th October
  • 17th October - 30th October



Separate tickets are required and will be available closer to the date for the following events:

  • Fairy Tale Forest
  • Kelburn Garden Party
  • Halloween Haunted Forest
  • Santa's Christmas Forest Trail


Total: checkout

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